Welcome to Modish Loom, where customer satisfaction is our top priority! We understand that sometimes a bag may not be the perfect fit, and we’re here to make the return and refund process as seamless and enjoyable as possible.
Our Promise to You:
- Hassle-Free Returns: If for any reason you’re not completely satisfied with your bag, you can return it within 30 days of purchase for a full refund or exchange. Your happiness is what matters most to us!
- Return Shipping: We’ve got you covered! Return shipping is on us. Simply contact our customer service team, and we’ll provide you with a prepaid shipping label for your convenience.
- Refund Process: Once we receive your returned bag, our team will swiftly process your refund. Expect the funds to be back in your account within 5-7 business days. We value your time and trust, and we want to make sure you’re taken care of promptly.
- Quality Check: Rest assured that all returned bags undergo a thorough quality check to ensure they meet our standards. Your peace of mind is important to us, and we want you to feel confident in your Modish Loom purchase.
At Modish Loom, we believe in creating a shopping experience that’s not just about the products but also about the journey. If you have any questions or need assistance with a return or refund, our friendly customer service team is always here to help.